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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Muneeb Rana

Muneeb Rana

March 14, 2026

5  out of  5
rating by Muneeb Rana
"I recently had a fantastic experience with Davonte Vincent. While a dealer was giving us a hard time to get a rebate on a new vehicle, he stayed on the phone with me for over an hour (past working hours) to make sure that I had all the information I needed to prove that we do qualify for the rebate. I'm extremely appreciative of the time and effort Davonte put into helping us out!"
We responded:
"Thank you, Muneeb, for sharing your experience! I'm happy to hear that Davonte went above and beyond to assist you with the rebate situation. His dedication to helping our customers is truly appreciated. If you need anything else, feel free to reach out!"
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Ms. Braxton

March 6, 2026

5  out of  5
rating by Ms. Braxton
"Ethan was amazing. He was extremely helpful and actually assisted with reducing insurance. Ethan was very responsive and followed up throughout the entire “new car” buying process. Ethan is awesome!"
We responded:
"Thank you, Ms. Braxton! I'm happy to hear that Ethan was able to assist you so effectively. It's great to know he was responsive and helpful in reducing your insurance. We appreciate your feedback and are here if you need anything else!"
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Susan Painter

February 26, 2026

5  out of  5
rating by Susan Painter
"My parents have been insured with State Farm for over 50 years. The current staff at John Stein’s office have been very helpful. My parents are in their mid-80s now on a fixed income and I help manage their finances. Last December, Devonte walked me through ways to save them money on their auto premiums. He explained everything well and my parents were satisfied with the changes we made. In February of 2025, Amy was helpful in updating our information and coming up with ways to communicate (using texts) with my father who is hearing impaired now. They also allow us to call the office directly to make a payment over the phone. All of these things have made managing my parent’s insurance needs easier as we navigate so many life changes."
We responded:
"Thank you, Susan, for sharing your experience! I'm happy to hear that Davonte and Amy have been able to assist your family effectively. It's wonderful that the team could provide solutions that make managing your parents' insurance needs more convenient. If there's anything else we can do to support you, just let us know!"
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Anne Doody

February 25, 2026

5  out of  5
rating by Anne Doody
"As with previous State Farm experiences, this one was outstanding as usual. The State Farm account representative, Lisa Grove, is a true delight to talk to and work with. She is knowledgable, thorough, efficient, and very pleasant. I would not consider going to any other insurance company based upon the service of State Farm and its local employees. Five stars for sure!"
We responded:
"Thank you, Anne! I'm happy to hear about your outstanding experience with us. Lisa is indeed a valuable part of our team, and I'm glad she provided you with such excellent service. We appreciate your loyalty and look forward to continuing to serve your insurance needs. Let us know if there's anything else we can assist you with!"
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DS Harvey

February 20, 2026

5  out of  5
rating by DS Harvey
"Davonte has been great to work with. He listens well, is knowledgeable in his guidance and has followed through as promised. We are in the very beginning stages of a home owners claim but dealing with Davonte brings confidence and support in navigating the process and recommended next steps. Thank you Davonte!"
We responded:
"Thank you, DS Harvey, for your wonderful feedback! I'm delighted to hear that Davonte has been providing you with knowledgeable and supportive service. It's fantastic that you're feeling confident as you navigate your claim. If you need any further assistance, feel free to reach out!"
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Chris Garrett

February 19, 2026

5  out of  5
rating by Chris Garrett
"Great Agency! Ask for Ethan. He was amazing!"
We responded:
"Chris, thank you for your feedback! I'm glad Ethan provided you with such excellent service. Our team is committed to offering the best experience possible. If there's anything else you need, just let us know!"
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DC Undead

February 13, 2026

5  out of  5
rating by DC Undead
"Ethan is the best insurance agent I've ever dealt with in my life! He got me an excellent rate, is professional, and provided the best customer service!!!!!!!! Thank you for being amazing!"
We responded:
"Hey, there! Thank you for sharing your experience with Ethan and for the five star review. We’re so happy to hear he provided such outstanding service, professionalism, and a great rate on your car insurance. Our team works hard to make every interaction informative and helpful from start to finish. We truly appreciate your support and the opportunity to assist with your insurance needs."
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Jackson Beisler

January 22, 2026

5  out of  5
rating by Jackson Beisler
"Ethan was helpful and extremely informative with explaining my insurance coverages and the pricing breakdown"
We responded:
"Thank you, Jackson! I'm happy to hear that Ethan was able to assist you with your insurance needs and provide clear information on your coverage and pricing. Our team is dedicated to offering knowledgeable and helpful service. If you have any more questions or need further assistance, feel free to reach out!"
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David Koehler

January 17, 2026

5  out of  5
rating by David Koehler
"Amy is an incredible and highly knowledgeable insurance agent. No matter what the situation she can always answer my questions and does it with such kindness. She always maintains the highest level of professionalism."
We responded:
"Thank you, David! I'm happy to hear about your positive experience with Amy. Her dedication and professionalism are truly valued here. If you have any more questions or need assistance, feel free to reach out anytime!"
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Megan Gordon

December 3, 2025

5  out of  5
rating by Megan Gordon
"This office has been extremely helpful in helping me manage a cross country move, with managing car, life, home owners insurance. Highly recommend."
We responded:
"Thank you, Megan! I'm happy to hear that our office could assist you with your cross-country move and manage your insurance needs. Your recommendation means a lot to us. If you ever need anything else, feel free to reach out!"
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Conrad H

November 22, 2025

5  out of  5
rating by Conrad H
"Lisa helped me find a great rate! She was helpful, patient, and kind. My rate was 10/10 and so is her customer service."
We responded:
"Conrad, thank you for your fantastic feedback! I'm happy to hear that Lisa was able to assist you with such care and professionalism. We’re committed to providing top-notch service, and it’s great to know we hit the mark with you. If you need anything else, feel free to reach out!"
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Bobbo 655

November 22, 2025

5  out of  5
rating by Bobbo 655
"I called about my car insurance and Lisa was very helpful about it, 10/10 would call her again."
We responded:
"Thank you! I'm happy to hear that Lisa was able to assist you with your insurance needs. We appreciate your feedback and look forward to helping you again. If you have any other questions, feel free to reach out!"
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Lindsay Rae

November 20, 2025

5  out of  5
rating by Lindsay Rae
"Lisa Grove has been amazing with helping get us a great quote and following up and just helping us above and beyond and I am beyond grateful for all the help!!"
We responded:
"Thank you, Lindsay Rae! I'm happy to hear that Lisa has been so helpful in getting you a great quote and providing exceptional service. We’re grateful for your feedback and are always here to assist with any of your insurance needs. Let us know if there's anything else we can do for you!"
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Kristina Vlahos

November 17, 2025

5  out of  5
rating by Kristina Vlahos
"Lisa answered all of my questions and helped me figure out what I needed and was very kind throughout everything!"
We responded:
"Thank you for your review, Kristina! I'm happy to hear that Lisa was able to assist you with kindness and clarity. Our team is dedicated to providing helpful and friendly service. Let us know if there's anything else we can do for you!"
Profile photo of Emilio Monzeglio

Emilio Monzeglio

November 13, 2025

5  out of  5
rating by Emilio Monzeglio
"I spoke with Lisa about switching my car insurance. She was super friendly and helpful. Thank you so much Lisa!"
We responded:
"Thank you, Emilio! I'm happy to hear that Lisa was able to assist you with switching your insurance. We appreciate your feedback and are here for any future needs you may have. Let us know if there's anything else we can do for you!"
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Robyn Butler

November 8, 2025

5  out of  5
rating by Robyn Butler
"I talked with Nick and he was very informative. We had a nice conversation about auto insurance and he helped pick good options for me. I very pleased with Nick his knowledge and patience."
We responded:
"Thank you, Robyn! I'm happy to hear that Nick was able to provide you with helpful information and options for your insurance. His knowledge and patience are truly valued in our office. If you have any more questions or need further assistance, feel free to reach out anytime!"
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John Roisland

November 6, 2025

5  out of  5
rating by John Roisland
"Lisa Grove has been a five star help to me!! Any question I had, she has an answer and will also take the time to explain the answer! Super friendly and exceptionally professional! Top notch!!"
We responded:
"Thank you, John! I'm happy to hear that Lisa has been such a great help to you. Her dedication to providing clear explanations and friendly service is truly valued. If you have any more questions or need assistance, feel free to reach out anytime!"
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Alonte Jamira

November 6, 2025

5  out of  5
rating by Alonte Jamira
"Davonte is the best! He’s very friendly, professional & is extremely dedicated to what he does for the company."
We responded:
"Thank you, Alonte! I'm happy to hear that Davonte's friendly and professional approach made such a positive impact. We appreciate your feedback and are grateful to have him on our team. If you need anything else, feel free to reach out!"
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Tony Pagan

November 5, 2025

5  out of  5
rating by Tony Pagan
"20 to 30 years with state farm and three different agents and Taina concepcion was the only agent that understood my needs thanks to her i will stay with state farm"
We responded:
"Thank you, Tony, for your loyalty and for sharing your experience! I'm happy to hear that Taina was able to understand and meet your needs. We’re committed to providing the best service possible. If there's anything else we can do for you, just let us know!"
Profile photo of Regina Cobb

Regina Cobb

November 5, 2025

5  out of  5
rating by Regina Cobb
"Lisa was extremely helpful answering all my questions. And making the quote process very easy."
We responded:
"Thank you, Regina! I'm happy to hear that Lisa was able to assist you effectively and make the quote process smooth. Our team is dedicated to providing excellent service, and your feedback is greatly appreciated. If you have any more questions or need further assistance, feel free to reach out anytime!"
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Colby Swartz

November 5, 2025

5  out of  5
rating by Colby Swartz
"Lisa Grove was very helpful!"
We responded:
"Colby, thank you for your feedback! I'm happy to hear that Lisa was able to assist you effectively. We appreciate your support and are here for any insurance needs you might have. Let us know if there's anything else we can do for you!"
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Raymond Jastrzab

November 5, 2025

5  out of  5
rating by Raymond Jastrzab
"I had several questions about insurance coverage and comparing different policies, and defining my overall needs. The young lady I spoke with, Lisa Grove, answered all my questions and even pointed out some things I wasn't aware of, or thinking about - but should have been. I was very impressed with her knowledge and understanding of my needs. She genuinely seemed concerned about my questions. I was very, very happy with my interaction with this company's representative. Very professional."
We responded:
"Thank you, Raymond, for sharing your experience! I'm delighted to hear that Lisa was able to assist you so effectively and address your questions with such professionalism. It's wonderful to know she provided insights that were valuable to you. If you have any more questions or need further assistance, feel free to reach out anytime. We're here to help!"
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Robert Oliver

November 5, 2025

5  out of  5
rating by Robert Oliver
"Called up there and talked to a lady named Lisa. She helped me out with a quote for my car insurance as well as answering all of my questions in a manner that was understandable. Hope to be doing business with yall soon"
We responded:
"Thank you, Robert! I'm happy to hear that Lisa was able to assist you with your insurance quote and answer your questions clearly. We look forward to the opportunity to work with you soon. If you have any more questions or need further assistance, feel free to reach out anytime!"
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Justin Cole

November 5, 2025

5  out of  5
rating by Justin Cole
"Lisa was absolutely amazing ! She made getting a quote on everything so simple ! She was very knowledgeable and extremely helpful in explaining to me what everything meant . Highly recommend working with Lisa !!!!!"
We responded:
"Thank you, Justin! I'm happy to hear that Lisa made the process so simple and informative for you. Her dedication to helping our customers understand their options is truly appreciated. If you need anything else, feel free to reach out!"
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Tania Charles

November 5, 2025

5  out of  5
rating by Tania Charles
"My agent was Mrs. Taina and she was amazing. She answered all my questions, she made sure I understand the policy very well. I will definitely recommend her to anybody. She makes life a lot easier when dealing with homeowners insurance."
We responded:
"Thank you, Tania Charles! I'm happy to hear that Taina provided such excellent service and helped you understand your policy. It's wonderful to know she made the process easier for you. If you have any more questions or need assistance in the future, feel free to reach out!"