State Farm® Insurance Agent John Stein
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Jaden Serkedakis
June 5, 2026
5
out of
5
rating by Jaden Serkedakis
"Chayan was friendly, professional, and easy to work with. He helped me save a buck on insurance and made the process straightforward. I appreciate the great customer service and would recommend reaching out to him for your insurance needs."
We responded:
"Jaden, thank you for taking the time to leave us a review! I'm glad to hear that our team made the process easy and helped you save on your insurance. We appreciate your recommendation and are grateful for your support. Don't hesitate to reach out if you need anything!"
Eli
June 4, 2026
5
out of
5
rating by Eli
"Chayan was fantastic to work with. He provided excellent customer service, took the time to explain my options clearly, and helped me save money on my insurance without sacrificing coverage. He was professional, responsive, and made the entire process easy. I highly recommend Chayan to anyone looking for a knowledgeable and trustworthy insurance agent."
We responded:
"Thank you for your review, Eli! I'm glad you had a positive experience and found the right coverage while saving money. It's wonderful to know the process was smooth and easy for you. We appreciate your recommendation. Don't hesitate to reach out if you need anything!"
Logan M.
June 4, 2026
5
out of
5
rating by Logan M.
"This team is great and helped me quickly and comprehensively. Chayan has been especially helpful in helping me get a better rate, better coverage, and an easy process doing it."
We responded:
"Logan, thank you for taking the time to leave us a review! I'm glad we could assist you in finding better coverage and rates while making the process easy. Feel free to reach out if you need anything else!"
Ty Reyes
June 3, 2026
5
out of
5
rating by Ty Reyes
"Chayan was a huge help, helped me save big with my insurance!!"
John Haines
June 1, 2026
5
out of
5
rating by John Haines
"Chayan is knowledgable, professional, and hard-working. He provided in-depth explanation of the options available to me."
We responded:
"Thank you, John! I'm glad to hear you received a thorough explanation of your options. We strive to offer knowledgeable and professional service, and it's wonderful to know we delivered that for you. Feel free to reach out if you need anything else!"
Martha Dorner
June 1, 2026
5
out of
5
rating by Martha Dorner
"I highly recommend Chayan Loun for anyone looking for vehicle insurance. He was professional, knowledgeable, and extremely helpful throughout the entire process. Chayan took the time to review my current policy, explain my options, and ultimately helped me secure a significantly lower insurance rate with excellent coverage. His communication was prompt, transparent, and focused on finding the best solution for my needs rather than pushing a specific product. Thanks to his expertise, I was able to save money while gaining confidence that I have the right coverage in place. If you're looking for someone who genuinely cares about helping clients get the best value, Chayan is the person to call. Thank you for the outstanding service!"
We responded:
"Thank you, Martha, for taking the time to leave us such a thoughtful review! I'm really happy to hear that Chayan was able to assist you so effectively with your vehicle insurance needs. It's great to know that his professionalism and dedication made a positive impact, helping you secure better coverage at a lower rate. We truly appreciate your recommendation and are here if you need anything else. Thanks for choosing us!"
Laura loun
May 30, 2026
5
out of
5
rating by Laura loun
"Very happy with my quote from state farm, chayan walked me through the whole process and I felt taken care of."
We responded:
"Laura, thank you for taking the time to leave us a review! I'm glad you felt well taken care of and are happy with your quote. We appreciate your feedback and are here if you need anything else!"
Shem Sabv
May 30, 2026
5
out of
5
rating by Shem Sabv
"My experience with State Farm has been excellent. Chayan Loun provided outstanding service, making the entire process of obtaining a quote and securing coverage seamless and straightforward."
We responded:
"Thank you, Shem, for taking the time to leave us a review! I'm happy to hear that the process of getting a quote and securing coverage was easy for you. We always aim to provide excellent service. Feel free to reach out if you need anything else!"
David Hohman
April 23, 2026
5
out of
5
rating by David Hohman
"Lisa Grove is a great agent. I have nothing but good things to say about her. Very professional and courteous to your insurance needs. Explains everything clearly and professionally!"
We responded:
"Thank you for your review, David! I'm happy to hear that Lisa provided such professional and courteous service. Our team is dedicated to making sure all your insurance needs are met with clarity and care. If there's anything else we can assist you with, just let us know!"
Mackenzy Kaplan
April 22, 2026
5
out of
5
rating by Mackenzy Kaplan
"Nicholas Buonassisi was beyond helpful and a pleasure to work with. He saved me almost $100/month compared to the exact same policy I had with Geico. The process took all of 10-15 minutes from start to finish. I couldn't be more pleased with my experience today. Thank you!"
We responded:
"Thank you, Mackenzy! I'm happy to hear that Nicholas provided such excellent service and helped you save money. It's great to know the process was quick and efficient for you. If you need anything else, feel free to reach out!"
Sunny Mullinix
April 2, 2026
5
out of
5
rating by Sunny Mullinix
"I’ve had an amazing experience with State Farm so far! Lisa G made it such an easy experience to get a quote and get coverage!!"
We responded:
"Sunny, thank you for sharing your experience! I'm happy to hear that Lisa G made the process smooth and easy for you. We’re always here to help with any of your insurance needs. Let us know if there's anything else we can do for you!"
Muneeb Rana
March 14, 2026
5
out of
5
rating by Muneeb Rana
"I recently had a fantastic experience with Davonte Vincent. While a dealer was giving us a hard time to get a rebate on a new vehicle, he stayed on the phone with me for over an hour (past working hours) to make sure that I had all the information I needed to prove that we do qualify for the rebate. I'm extremely appreciative of the time and effort Davonte put into helping us out!"
We responded:
"Thank you, Muneeb, for sharing your experience! I'm happy to hear that Davonte went above and beyond to assist you with the rebate situation. His dedication to helping our customers is truly appreciated. If you need anything else, feel free to reach out!"
Ms. Braxton
March 6, 2026
5
out of
5
rating by Ms. Braxton
"Ethan was amazing. He was extremely helpful and actually assisted with reducing insurance. Ethan was very responsive and followed up throughout the entire “new car” buying process. Ethan is awesome!"
We responded:
"Thank you, Ms. Braxton! I'm happy to hear that Ethan was able to assist you so effectively. It's great to know he was responsive and helpful in reducing your insurance. We appreciate your feedback and are here if you need anything else!"
Susan Painter
February 26, 2026
5
out of
5
rating by Susan Painter
"My parents have been insured with State Farm for over 50 years. The current staff at John Stein’s office have been very helpful. My parents are in their mid-80s now on a fixed income and I help manage their finances. Last December, Devonte walked me through ways to save them money on their auto premiums. He explained everything well and my parents were satisfied with the changes we made. In February of 2025, Amy was helpful in updating our information and coming up with ways to communicate (using texts) with my father who is hearing impaired now. They also allow us to call the office directly to make a payment over the phone. All of these things have made managing my parent’s insurance needs easier as we navigate so many life changes."
We responded:
"Thank you, Susan, for sharing your experience! I'm happy to hear that Davonte and Amy have been able to assist your family effectively. It's wonderful that the team could provide solutions that make managing your parents' insurance needs more convenient. If there's anything else we can do to support you, just let us know!"
Anne Doody
February 25, 2026
5
out of
5
rating by Anne Doody
"As with previous State Farm experiences, this one was outstanding as usual. The State Farm account representative, Lisa Grove, is a true delight to talk to and work with. She is knowledgable, thorough, efficient, and very pleasant. I would not consider going to any other insurance company based upon the service of State Farm and its local employees. Five stars for sure!"
We responded:
"Thank you, Anne! I'm happy to hear about your outstanding experience with us. Lisa is indeed a valuable part of our team, and I'm glad she provided you with such excellent service. We appreciate your loyalty and look forward to continuing to serve your insurance needs. Let us know if there's anything else we can assist you with!"
DS Harvey
February 20, 2026
5
out of
5
rating by DS Harvey
"Davonte has been great to work with. He listens well, is knowledgeable in his guidance and has followed through as promised. We are in the very beginning stages of a home owners claim but dealing with Davonte brings confidence and support in navigating the process and recommended next steps. Thank you Davonte!"
We responded:
"Thank you, DS Harvey, for your wonderful feedback! I'm delighted to hear that Davonte has been providing you with knowledgeable and supportive service. It's fantastic that you're feeling confident as you navigate your claim. If you need any further assistance, feel free to reach out!"
Chris Garrett
February 19, 2026
5
out of
5
rating by Chris Garrett
"Great Agency! Ask for Ethan. He was amazing!"
We responded:
"Chris, thank you for your feedback! I'm glad Ethan provided you with such excellent service. Our team is committed to offering the best experience possible. If there's anything else you need, just let us know!"
DC Undead
February 13, 2026
5
out of
5
rating by DC Undead
"Ethan is the best insurance agent I've ever dealt with in my life! He got me an excellent rate, is professional, and provided the best customer service!!!!!!!! Thank you for being amazing!"
We responded:
"Hey, there! Thank you for sharing your experience with Ethan and for the five star review. We’re so happy to hear he provided such outstanding service, professionalism, and a great rate on your car insurance. Our team works hard to make every interaction informative and helpful from start to finish. We truly appreciate your support and the opportunity to assist with your insurance needs."
Jackson Beisler
January 22, 2026
5
out of
5
rating by Jackson Beisler
"Ethan was helpful and extremely informative with explaining my insurance coverages and the pricing breakdown"
We responded:
"Thank you, Jackson! I'm happy to hear that Ethan was able to assist you with your insurance needs and provide clear information on your coverage and pricing. Our team is dedicated to offering knowledgeable and helpful service. If you have any more questions or need further assistance, feel free to reach out!"
David Koehler
January 17, 2026
5
out of
5
rating by David Koehler
"Amy is an incredible and highly knowledgeable insurance agent. No matter what the situation she can always answer my questions and does it with such kindness. She always maintains the highest level of professionalism."
We responded:
"Thank you, David! I'm happy to hear about your positive experience with Amy. Her dedication and professionalism are truly valued here. If you have any more questions or need assistance, feel free to reach out anytime!"
Megan Gordon
December 3, 2025
5
out of
5
rating by Megan Gordon
"This office has been extremely helpful in helping me manage a cross country move, with managing car, life, home owners insurance. Highly recommend."
We responded:
"Thank you, Megan! I'm happy to hear that our office could assist you with your cross-country move and manage your insurance needs. Your recommendation means a lot to us. If you ever need anything else, feel free to reach out!"
Conrad H
November 22, 2025
5
out of
5
rating by Conrad H
"Lisa helped me find a great rate! She was helpful, patient, and kind. My rate was 10/10 and so is her customer service."
We responded:
"Conrad, thank you for your fantastic feedback! I'm happy to hear that Lisa was able to assist you with such care and professionalism. We’re committed to providing top-notch service, and it’s great to know we hit the mark with you. If you need anything else, feel free to reach out!"
Bobbo 655
November 22, 2025
5
out of
5
rating by Bobbo 655
"I called about my car insurance and Lisa was very helpful about it, 10/10 would call her again."
We responded:
"Thank you! I'm happy to hear that Lisa was able to assist you with your insurance needs. We appreciate your feedback and look forward to helping you again. If you have any other questions, feel free to reach out!"
Lindsay Rae
November 20, 2025
5
out of
5
rating by Lindsay Rae
"Lisa Grove has been amazing with helping get us a great quote and following up and just helping us above and beyond and I am beyond grateful for all the help!!"
We responded:
"Thank you, Lindsay Rae! I'm happy to hear that Lisa has been so helpful in getting you a great quote and providing exceptional service. We’re grateful for your feedback and are always here to assist with any of your insurance needs. Let us know if there's anything else we can do for you!"
Kristina Vlahos
November 17, 2025
5
out of
5
rating by Kristina Vlahos
"Lisa answered all of my questions and helped me figure out what I needed and was very kind throughout everything!"
We responded:
"Thank you for your review, Kristina! I'm happy to hear that Lisa was able to assist you with kindness and clarity. Our team is dedicated to providing helpful and friendly service. Let us know if there's anything else we can do for you!"